Voice Users

Georgia Relay makes it easy for voice users to communicate by phone with anyone who is deaf, hard of hearing, deaf-blind or has difficulty speaking. To get started, just follow the steps below.

Calling a Traditional TTY User

  1. Dial 7-1-1 or 1-800-255-0135 to reach Georgia Relay from your standard telephone.
  2. Give the Communications Assistant (CA) the telephone number you wish to call.
  3. Once the CA has connected you to the person you are calling, begin speaking as you would during a regular telephone conversation. The CA will type everything you say to the TTY user. (Remember to speak slowly and directly to the person you are calling, not to the CA.)
  4. When you are finished speaking, say “Go Ahead.” The CA will then voice the typed words of the TTY user back to you.

Some Relay users may prefer to speak to you directly during calls, with limited or no voicing aid from the CA. Learn more about Voice Carry-Over, Speech-To-Speech, or Captioned Telephone calling options.