Captioned Telephone (CapTel) eliminates the struggle of using the phone due to difficulty hearing and allows you to understand every word that’s said to you during telephone conversations.
Developed by Ultratec and available through Georgia Relay, the CapTel phone works like any other phone—with one important difference: every word your caller says is displayed on the phone’s built-in display screen. You speak directly to the other person, and when the other person responds, you can listen while reading what’s said. During your conversation, a specially trained operator at the CapTel captioning service* uses the latest in voice recognition software to convert everything the other person says into captioned text. Captions appear just moments after the other party has spoken. By law, CapTel operators maintain absolute confidentiality regarding all conversations.
You can benefit from CapTel if you are:
- Hard of hearing
- A late-deafened adult
- Deaf with understandable speech
- An amplified phone user
- Someone with a cochlear implant
- A Voice Carry-Over (VCO) user
CapTel is a registered trademark of Ultratec, Inc.