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Voice Relay Users

Georgia Relay makes it easy for voice users to communicate by phone with anyone who is deaf, hard of hearing, deaf-blind or has difficulty speaking. To get started, just follow the steps below.

Voice User Calling a Relay User Diagram

Calling a Traditional TTY User

  1. Dial 7-1-1 or 1-800-255-0135 to reach Georgia Relay from your standard telephone.
  2. Give the Communications Assistant (CA) the telephone number you wish to call.
  3. Once the CA has connected you to the person you are calling, begin speaking as you would during a regular telephone conversation. The CA will type everything you say to the TTY user. (Remember to speak slowly and directly to the person you are calling, not to the CA.)
  4. When you are finished speaking, say “Go Ahead.” The CA will then voice the typed words of the TTY user back to you.

Some Relay users may prefer to speak to you directly during calls, with limited or no voicing aid from the CA. Learn more about Voice Carry-Over, Speech-To-Speech, or Captioned Telephone calling options.

 

In an emergency, please dial 9-1-1 directly!

Make a Relay Call
Dial 7-1-1
TTY: 800-255-0056
Voice: 800-255-0135
Speech to Speech: 888-202-4082
Spanish to Spanish: 888-202-3972
(includes Spanish-to-Spanish and translation from English to Spanish)

Customer Care
1-866-694-5824 (Voice/TTY)

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Georgia Public Service Commission

The Georgia Public Service Commission (PSC) is responsible for the establishment, implementation, administration and promotion of Georgia Relay. Available 24 hours a day, 365 days a year, Georgia Relay allows people who have difficulty hearing or speaking to communicate with any standard phone user. To make a Georgia Relay call, dial 7-1-1.

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