Speech-to-speech—or STS—is specifically designed for people who have mild-to-moderate speech difficulties who can hear what is being said over the phone. As the STS user speaks, a specially trained Communications Assistant (CA) listens to the words. The CA then revoices those words to the other person. When the other person speaks, the STS user listens directly to what is being said. Other than a standard telephone, no special equipment is needed.
When an STS user requests this option, only the CA will be able to hear the user’s voice, not the other party.
(A Georgia Relay Customer Profile is highly recommended for STS users and will streamline the following steps.)
In an emergency, please dial 9-1-1 directly!
Make a Relay Call
Dial 7-1-1
TTY: 800-255-0056
Voice: 800-255-0135
Speech to Speech: 888-202-4082
Spanish to Spanish: 888-202-3972
(includes Spanish-to-Spanish and translation from English to Spanish)
Customer Care
1-866-694-5824 (Voice/TTY)
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The Georgia Public Service Commission (PSC) is responsible for the establishment, implementation, administration and promotion of Georgia Relay. Available 24 hours a day, 365 days a year, Georgia Relay allows people who have difficulty hearing or speaking to communicate with any standard phone user. To make a Georgia Relay call, dial 7-1-1.
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